Privacy policy

Last updated: [TO COMPLETE]

Controller: SNC GIOVANNA – [TO COMPLETE – registered address] – johnmalka@icloud.com.

Data collected: enquiry form (name, email, optional phone, arrival/departure dates, number of guests, message); information you send by email or WhatsApp; technical browsing data and, with your consent, audience measurement via [TO COMPLETE]. No payment data is collected on this site; payments go through Airbnb or as agreed directly.

Purposes and legal bases: answering your enquiry (pre-contractual steps); managing your booking and stay (contract); legal obligations such as accounting and tourist tax (legal obligation); audience measurement (consent).

Recipients: SNC GIOVANNA only and, where needed, its technical providers: website host Lovable Labs Incorporated (USA), form service Lovable Cloud, email and messaging (Apple iCloud Mail, WhatsApp), concierge if requested. Data is never sold.

Transfers outside the EU: some providers may be located outside the EU (e.g. USA) under appropriate safeguards (adequacy decision, Data Privacy Framework or standard contractual clauses). [TO COMPLETE]

Retention: unsuccessful enquiries up to 3 years after last contact; booking data for the contract duration then as required by law (10 years for accounting records); analytics cookies up to 13 months.

Cookies: a banner lets you accept or refuse non-essential cookies; you can change your choice at any time via [TO COMPLETE] or your browser settings.

Your rights: access, rectification, erasure, restriction, objection, portability, withdrawal of consent and post-mortem instructions. Contact: johnmalka@icloud.com. You may lodge a complaint with the CNIL (www.cnil.fr).

Security: HTTPS, restricted access, anti-spam protection on the form.